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Delete your account and your data
If you no longer wish to use our services and would like to delete your data, there are a few ways to do this.
Vaskehjelp web app
- 1. Go to https://app.vaskehjelp.no/
- 2. Log in
- 3. Press your name at the top, on mobile you must first open the menu
- 4. Press “Your profile”
- 5. Press “Delete user account” and confirm deletion
Vaskehjelp app (Android or iOS)
- 1. Download the app from App Store for iPhone, or from Play Store for Android
- 2. Log in to the app
- 3. Press “More”
- 4. Press “Your profile”
- 5. Press “Delete user account” and confirm deletion
If you need assistance with deleting your account, please contact us.
What data is deleted?
- Name, email, phone
- Payment methods
What data is kept?
- Addresses for booked appointments
- For cleaners:
- Bank account number: up to 1 year, for payouts and settlements
- National identity number: up to 2 years, for financial reporting to Skatteetaten
- Organization number: up to 2 years, for financial reporting to Skatteetaten